Terms & Conditions

Acceptance of Terms

By accessing or using this website, you confirm that you have read, understood, and agree to these Terms and Conditions. If you do not agree to these Terms, please do not use this website.

Products and Services

We offer handmade bracelets, keychains, phone chains, and other related accessories for sale through our website. All products are subject to availability, and we reserve the right to limit the quantity of products we sell.

• Product Descriptions: We strive to provide accurate product descriptions, including materials, dimensions, and other relevant details. However, we do not guarantee that the descriptions are error-free or complete.

Orders and Payment

By placing an order on our website, you are making an offer to purchase the product(s) in accordance with these Terms and Conditions. All orders are subject to acceptance and availability.

• Order Confirmation: After you place an order, you will receive an email confirming receipt of your order. This email is an acknowledgment of your order, not a confirmation of shipment.

• Payment: We accept PayPal as the sole payment method. By submitting an order, you authorize us to charge the payment method linked to your PayPal account for the total amount due, including shipping fees and taxes (if applicable).

Shipping and Delivery

We use Australia Post (AusPost) to ship all orders. Shipping times and costs are based on the delivery method and destination, as outlined in our Shipping Policy.

• Processing Time: Orders will be processed and shipped within [X] business days, excluding weekends and public holidays.

• Delivery Times: Delivery times vary depending on your location and the shipping method selected. Please refer to our Shipping Policy for estimated delivery times.

• Shipping Fees: Shipping fees are calculated at checkout based on your order size, weight, and destination.

No Return Policy

Due to the nature of our handmade products, we do not accept returns or exchanges. All sales are final.

• Exceptions: If you receive a damaged or defective product, please contact us immediately at haniverse.store@gmail.com with your order number and a description of the issue. We will assess the situation on a case-by-case basis and offer a replacement or resolution.

Compliance with Australian Laws

As a business operating in New South Wales (NSW), we comply with various Australian laws, including:

• Competition and Consumer Act 2010 (CCA): This national legislation governs competition and consumer protection. Under the Australian Consumer Law (ACL), we are obligated to provide products that meet consumer guarantees, such as being of acceptable quality, fit for purpose, and free from defects. If a product does not meet these guarantees, we are required to offer a remedy (e.g., repair, replacement, or refund) as required by the law.

• Fair Work Act 2009: This legislation governs workplace relations and provides the minimum employment standards for workers. As a small business, we are committed to ensuring fair and safe working conditions for any employees or contractors.

• Work Health and Safety (WHS) Regulations: We adhere to WHS laws to ensure a safe and healthy workplace for all involved in the production of our products.

• Small Business Commissioner Act 2013: This law provides support to small businesses in disputes with other businesses and in matters relating to unfair business practices.

By purchasing from our website, you acknowledge that you are aware of your rights under the Australian Consumer Law, and any concerns regarding defective or faulty products will be addressed in line with these protections.

Intellectual Property

All content on this website, including text, images, logos, graphics, and designs, is the property of Haniverse and is protected by copyright and trademark laws.

• You may not copy, reproduce, distribute, or use any content from this website without prior written permission from us.

Limitation of Liability

To the maximum extent permitted by law, we are not liable for any direct, indirect, incidental, special, or consequential damages arising from the use or inability to use our website, including, but not limited to, damages for loss of profits, data, or other intangible losses.

• Disclaimer: We do not guarantee that our website or services will be error-free or uninterrupted.

Privacy and Data Protection

We respect your privacy. Please review our Privacy Policy, which outlines how we collect, use, and protect your personal information.

Amendments

We reserve the right to modify or update these Terms and Conditions at any time. Changes will be effective when posted on this page, and we will indicate the date of the latest revision. By continuing to use our website, you agree to be bound by the updated Terms.

Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of New South Wales (NSW), Australia, and any disputes arising from the use of our website will be resolved under the exclusive jurisdiction of the courts located in NSW.

Contact Information

If you have any questions or concerns about these Terms and Conditions, please contact us at:

• Email: haniverse.store@gmail.com

• Website: www.haniverse24.com